Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: October 28, 2025 10 min read

1
Introduction

Welcome to School ERP's Privacy Policy. This policy describes how School ERP ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our educational management platform and related services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable data protection laws.

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Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

Name, email address, phone number, postal address, date of birth, and identification documents for students, parents, and staff members.

Academic Information

Student enrollment details, grades, attendance records, examination results, and academic progress reports.

Financial Information

Payment information, fee structure, transaction history, and billing details (processed through secure payment gateways).

Technical Information

IP address, browser type, device information, operating system, and usage data collected through cookies and analytics tools.

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How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our educational management services
  • To process enrollments, manage student records, and track academic performance
  • To facilitate communication between schools, teachers, students, and parents
  • To process payments and manage financial transactions securely
  • To send important notifications, updates, and educational content
  • To analyze usage patterns and improve our platform's functionality
  • To comply with legal obligations and respond to lawful requests

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Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Educational Institutions

Information is shared with authorized school administrators and teachers for educational purposes.

With Service Providers

We work with trusted third-party service providers for hosting, payment processing, and analytics, all bound by confidentiality agreements.

Legal Requirements

When required by law, court order, or governmental authority, or to protect our legal rights.

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Data Security

We implement industry-standard security measures to protect your information:

Encryption

SSL/TLS encryption for all data transmission

Access Control

Role-based access and multi-factor authentication

Secure Storage

Encrypted cloud storage with regular backups

Monitoring

24/7 security monitoring and threat detection

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Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

Request a copy of your personal data we hold

Right to Correction

Update or correct inaccurate information

Right to Deletion

Request deletion of your personal data (subject to legal requirements)

Right to Data Portability

Receive your data in a structured, machine-readable format

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Note: Disabling cookies may limit certain features of our platform.

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Children's Privacy

Our services are designed for educational institutions and may include information about minors. We comply with applicable children's privacy laws, including COPPA and GDPR. Parents and guardians have the right to review, modify, or delete their child's information. We do not knowingly collect personal information from children without parental consent through educational institutions.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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Contact Us

If you have any questions about our use of Privacy Policy, please contact us:

Address

313, G.T Road, Laxmipur Math, Bardhaman, WB-713104

Business Hours

Monday - Friday: 10:00 AM - 6:00 PM